Confidentiality policy.

Last updated: September 1, 2024

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1. Introduction

Welcome to MIA-APP. This Privacy Policy describes how we collect, use, share, and protect your personal information when you use our SaaS user access management service.

We are committed to protecting the confidentiality and security of your personal information in accordance with applicable laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) where applicable. The Data Protection Officer (DPO) Designated is Arthur Huppert, manager of the company Trait d'Union, publisher of the MIA software

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2. Data collected

We collect various types of personal information when you interact with our platform:

Information you provide to us:

• Identification data: Name, email address, phone number.
• Billing data: Credit card information and billing address are collected and processed by our trusted payment provider, Stripe. We do not store this information directly on our servers, but it is used to process payments securely.
• Professional data: Name of your company, number of employees, sector of activity.

Data that we collect automatically:

• Technical information: IP address, browser type, operating system.
• Usage data: Browsing history on our platform, connection times, features used

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3. Use of data

We use the information collected to:

• To provide, operate, and improve our SaaS service.
• Manage your user account and preferences.
• Facilitate payments and issue invoices via our payment provider Stripe.
• Respond to your support requests.
• Personalize your experience on the platform.
• Comply with our legal obligations.

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4. Data sharing

Your personal information will never be sold to third parties. However, we may share them under the following circumstances:

• With service providers: We may share your information with third party partners who help us operate our service, such as hosting providers, analytics tools, and our payment provider Stripe, which is responsible for collecting and processing your payment information.
• Legal obligations: We may disclose your information to comply with a legal obligation, protect our rights, or respond to requests from public authorities.

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5. Data security

We take the security of your data very seriously and have implemented technical and organizational measures to protect your information from unauthorized access, loss, alteration, or disclosure.

Payment information, such as bank card information, is handled securely by Stripe, which complies with PCI-DSS (Payment Card Industry Data Security Standard) security standards.

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6. Your rights

Under the GDPR, you have the following rights with respect to your personal information:

• Right of access: You can request a copy of the information we hold about you.
• Right to correction: You can correct inaccurate or incomplete information.
• Right to erasure: You can request the deletion of your data under certain conditions.
• Right to object: You can object to certain processing of your data, such as direct marketing.
• Right to data portability: You can request that we transfer your information to another service provider.

To exercise these rights, you can contact our Data Protection Officer, Arthur Huppert, at the following email address: arthur@mia-app.co.

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7. Data Retention

We keep your personal data for as long as necessary to provide our service or to comply with our legal obligations and resolve disputes.

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8. Cookies and tracking technologies

We use cookies and similar technologies to collect information about how you use our service and to improve your user experience. You can set your browser to refuse cookies or to notify you when cookies are being sent.

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9. Changes to the privacy policy

We reserve the right to change this Privacy Policy at any time. Any changes will be posted on this page and, in the event of significant changes, we will notify you by email or via our platform.

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10. Contact

If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at the following address:

Hyphenation
19 place Tolozan 69001 Lyon
contact@mia-app.co
04.72.18.03.60

Data Protection Officer (DPO):
Arthur Huppert
arthur@mia-app.co

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