API Zendesk

Zendesk is a customer service and technical support solution that allows businesses to effectively manage customer requests across a variety of channels, such as email, live chat, and social media. With its ticket management, workflow automation, and performance analysis capabilities, Zendesk improves customer satisfaction and optimizes support. MIA makes it easy to manage Zendesk users and costs by providing an overview of activities, monitoring expenses, and identifying under-utilized licenses. Maximize license efficiency and enhance security through centralized access and authorization administration.